Privacy Policy judi77 — Your Personal Data Protection

Welcome to the judi77 Privacy Policy. This document explains in detail how the judi77 platform, operating under the domain judi77.vu ("we", "Platform", or "judi77"), handles your personal information when you use our website, mobile app, and all services we provide.

User privacy is at the core of how we operate this platform. We understand that you trust us with your personal information, and we safeguard that trust wholeheartedly. This policy is written in plain, easy-to-understand language — not confusing legal jargon — so you truly know what happens to your data.

By registering, accessing, or using the judi77 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us regarding account deletion.

Judi77 collects information from you through several means depending on how you interact with our platform. The following are the categories of information we collect:

A. Information You Provide Directly

• Full name as shown on your identity card or passport.
• Date of birth for age verification purposes.
• Email address and mobile number.
• Account password (stored in encrypted hash form).
• Bank or e-wallet details for transaction processing.
• A copy of your identification document during the KYC (Know Your Customer) process.
• Residential address for identity verification.

B. Information Collected Automatically

• IP address and approximate location based on IP.
• Device type, operating system, and web browser version.
• Game history, transactions, and account activity.
• Login session time and duration.
• Interaction data such as clicks, page navigation, and game preferences.
• Technical error logs and application performance data.

C. Information from Third Parties

• Identity verification data from trusted third-party KYC service providers.
• Payment verification information from licensed payment processors.
• AML (Anti-Money Laundering) compliance data from recognised databases.

Every piece of data we collect is used for clear and legitimate purposes. judi77 uses your information for the following:

• Account Management: Create, verify, and manage your account on the judi77 platform.
• Transaction Processing: Process deposits, withdrawals, and all financial activities related to your account securely and accurately.
• Identity Verification (KYC): Conduct identity checks required to comply with gambling and financial laws in force in Malaysia.
• Fraud Prevention: Detect, investigate, and prevent fraudulent activity, money laundering, or other illegal activities involving the platform.
• Customer Support: Provide technical assistance and address your enquiries or complaints effectively.
• Service Communications: Send important notifications related to your account, transactions, security updates, and policy changes.
• Marketing & Promotions: Send bonus offers, promotions, and information related to judi77 services — you can unsubscribe at any time.
• Platform Improvements: Analyse usage patterns to improve features, performance, and the overall user experience.
• Legal Compliance: Fulfil legal obligations, regulations, and directives from relevant authorities.

Judi77 does not sell, rent, or trade your personal data to third parties for commercial purposes. However, in certain limited situations, we may need to share your information with the following parties:

• Payment Processors: Required transaction information is shared with licensed payment service providers to securely process your deposits and withdrawals.
• KYC Service Providers: Identity documents are shared with trusted identity verification partners to meet compliance requirements.
• Game Providers: Minimum technical data required to operate games is shared with our licensed game software providers.
• Legal Authority: judi77 will disclose your information if required by a court order, warrant, or official directive from a law enforcement agency.
• Audit & Compliance: Independent auditors or regulatory bodies may require limited access to certain data within the scope of an authorised audit.

In the event of a merger, acquisition, or sale of judi77 assets, user data may be transferred as part of that transaction. You will be notified in advance and given appropriate options before your data is transferred to a new entity.

Judi77 uses cookies and other tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

• Essential Cookies (Required): Required for core platform functions such as login sessions, account security, and navigation. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous data on how users interact with the platform, helping us identify technical issues and improve performance.
• Functional Cookies: Store your preferences such as language, display settings, and game choices for a more personalised experience.
• Analytics Cookies: Help us understand aggregated usage patterns to make better product improvement decisions.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and your experience on the judi77 platform. For detailed guidance on managing cookies, refer to your web browser's help documentation.

Judi77 invests seriously in security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The key security measures we implement include:

• Data-in-Transit Encryption: All communications between your device and our servers are secured with TLS 1.3 protocol and 256-bit SSL encryption.
• Data-at-Rest Encryption: Sensitive data such as financial information and identity documents are encrypted at rest using AES-256 standards.
• Strict Access Control: Only authorised staff with a legitimate business need may access user data, and all access is logged for audit purposes.
• Two-Factor Authentication (2FA): All internal staff accounts with access to user data are required to use 2FA.
• Continuous Monitoring: A threat monitoring system operates 24/7 to detect and respond to suspicious activity in real time.
• Penetration Testing: Regular security audits and penetration testing are conducted by independent security experts to identify and address system vulnerabilities.
• Secure Backups: User data is regularly backed up to separate, secure locations to ensure rapid recovery in the event of an incident.

As a judi77 user and data subject under applicable data protection laws, you have the following rights over your personal data:

To exercise any of the above rights, please contact our data protection team via Live Chat or the support email available on the platform. We will process your request within 30 calendar days. Please note that some requests may be subject to certain legal limitations — for example, where data is required for legal compliance or the resolution of an ongoing transaction.

Judi77 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Retention periods vary by data type:

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you. Anonymised data may be retained for statistical and analytical purposes without a time limit.

The judi77 platform is strictly for adult users aged 18 years and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

Should we discover that personal data of a child or minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.

Judi77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Each new version will be published on this page with a clear effective date.

When we make significant changes to this Privacy Policy, we will:

• Displaying a clear notice on the platform's home page for a minimum of 14 days.
• Send notifications via email or in-app messages to all registered users.
• Request your renewed consent if changes involve a new way of using your data that differs from the original purpose.

Your continued use of the judi77 platform after the effective date of any policy changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by judi77, we are ready to assist through the following channels:

• Live Chat: 24/7 customer support is available directly within the judi77 platform or mobile app.
• Email: [email protected]
• FAQ: Visit page FAQ page for answers to the most frequently asked questions.

Our Data Protection Officer (DPO) team will address privacy enquiries within 3 business days. For more complex issues, we will provide regular updates until the matter is fully resolved.